This will be a short, but I hope useful, posting.
I’ve spent part of the morning answering emails that were sent in with questions about travel insurance, a topic that I plan to talk about at length in the near future.
At least 25% of the emails didn’t give any trip reference, so a lot of my time was spent searching for the member’s account number and trip number that they were asking about, rather than answering even more emails.
Help us speed up the turnaround! Always give us a trip number (even if you’re sending a followup email) and our replies will fly back to you.
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